Catastrophe Response

In the aftermath of any catastrophic event, policyholders and claimants expect fast, responsive service. Crawford is uniquely equipped to handle the increases in volume, complexity and the additional stress and strain on the system of carrier infrastructure. In this space, we provide the latest information on how Crawford is responding to recent severe weather events/disasters and other major events.

Major Events

Crawford is the industry's leading independent adjusting resource for insurance claim management in response to natural and man-made disasters. In this section, you will find detailed information on our response to any major event Crawford is currently handling.

Analysis and Resources

During the last 70 years, Crawford has handled all kinds of property and casualty claims, both large and small. In this section, we share our expertise and lessons learned from select severe storms and other major events.


Flood Waters Continue to Recede in Thailand
Reports labeling the Thailand floods as amongst the costliest natural disasters ever experienced in South-East Asia increased during the last few days as the waters continued to recede.
Thailand Flood Waters Slowly Begin to Recede
Many areas of Thailand remain flooded, especially those to the west and east of Bangkok, and it is still expected to take many weeks for all water to reach the Gulf of Thailand. The government estimates that it will take as long as two months for the flood waters to fully recede.
Rising Water Levels in Thailand Cause the Worst Floods in More Than 50 Years
With Bangkok expected to completely give way to rising water levels over the coming days and the country’s industrial region Ayutthaya to the North of the city largely submerged, Crawford’s adjusters continued with efforts to help customers, many of whom have been left in almost complete isolation caused by the worst floods in over 50 years.
Market Update: Northern Ireland Flooding
Crawford & Company has additional adjusters in place to handle an increase in claim numbers following significant rainfall in Northern Ireland. The worst-hit areas include Ballyclare, Cushendall and North & West Belfast.
Market Update: Turkey Earthquake
Crawford & Company has adjusters ready to handle claims arising after a 7.2 magnitude earthquake struck eastern Turkey. Initial reports indicate that 1,000 people have died due to the enormity of the quake. Our thoughts and sympathies are very much with the people of Turkey who face an uncertain and difficult time.
Deadly Thailand Flooding Threatens Bangkok
Floodwaters in Bangkok have reached Don Muang Airport, one of the Thai capital's two main airports and home to the flood relief operation command, which may have to move to another location, according to the governor. In the east, the industrial estates of Lat Krabang and Bang Chan remain under threat, and volunteers are being sought for help with sandbagging.
Update: Heavy Rain and Flooding Continue in Thailand
The rain continues to fall relentlessly with the worst-affected areas being the north, northeast and central plains of Thailand, with the death toll continuing to rise.
Extensive Flooding Continues throughout Thailand
Extensive flooding continues to wreak havoc throughout Thailand, where the 10 worst affected provinces include Uthai Thani, Chainat, Lopburi, Singburi, Ang Thong, Ayutthaya, Nakornsawan, Chachoengsao, Pathumthani, and Nonthaburi. Approximately 30 of Thailand’s 77 provinces are reportedly underwater at present.
Storm Alert: Typhoon Nesat hits the Philippines
Typhoon Nesat (local name: Pedring) hit the central to northern areas of the Philippines between Monday 26 September 2011 and 27 September 2011. The typhoon entered the country from the east coastline in the Bicol region and travelled in a north westerly track across Luzon. The eye of the storm stayed to the east of Metro Manila but the width of the storm band caused havoc in and around its path.
Market Update - Norway
At least 76 people have died in twin attacks in Norway - the worst peacetime massacre in the country's modern history.Our thoughts and sympathies are with the people of Norway at this terrible time.
Crawford CAT Team Responding to Wildfires in Slave Lake, Alberta
Crawford & Company (Canada) Inc. has begun organizing to deploy adjusters into the area affected by the wildfires that have struck Slave Lake, Alberta. Adjusters are ready to assist with the damage and devastation being caused by the fire.
Market Update: Crawford Responds to Deadly U.S. Tornado Outbreak
Last week saw four straight days of widespread super-cell thunderstorms and reportedly more than 150 deadly tornadoes across the eastern half of the U.S. which caused more than 300 fatalities.
Market Update: Crawford Responds in Japan
As the devastating events of the earthquake and tsunami unfold in Japan, Crawford is monitoring the situation closely to plan our response to our many global clients particularly given the current threat of radiation exposures from damaged nuclear power plants at Fukushima. The safety of our people remains a priority, and we will continue to monitor the recommendations of several key government agencies concerning the advisability of travel to Japan. We will only mobilise our teams when it is safe to do so.
Market Update: Crawford Responds in Japan
First and foremost, our thoughts and sympathies are very much with the people of Japan who face an uncertain and difficult time; the images on TV and the Press put everything into perspective.