Catastrophe Response

In the aftermath of any catastrophic event, policyholders and claimants expect fast, responsive service. Crawford is uniquely equipped to handle the increases in volume, complexity and the additional stress and strain on the system of carrier infrastructure. In this space, we provide the latest information on how Crawford is responding to recent severe weather events/disasters and other major events.

Major Events

Crawford is the industry's leading independent adjusting resource for insurance claim management in response to natural and man-made disasters. In this section, you will find detailed information on our response to any major event Crawford is currently handling.

Analysis and Resources

During the last 70 years, Crawford has handled all kinds of property and casualty claims, both large and small. In this section, we share our expertise and lessons learned from select severe storms and other major events.


Weather Update: Christmas and New Year
With heavy rain forecast across the UK for the next two days, Crawford has adjusters and surveyors available during the holiday period with additional adjusting teams on call on Christmas Day and Boxing Day to ensure a prompt response to any emergency.
Market Update: Superstorm Sandy
Ten days after Superstorm Sandy ravaged New York and New Jersey, conditions remain difficult for residents, businesses and Crawford adjusters accessing claims
Market Update: Superstorm Sandy
Crawford & Company continues to increase the number of adjusters for Superstorm Sandy and has increased the number of adjusters on standby.
Market Update: Superstorm Sandy
Crawford & Company is ready to assist your policyholders who may be in crisis following Superstorm Sandy. We have an initial deployment of 200 adjusters with further resources available dependent upon volume.
Weather Alert: September Floods
As the most intense September storm for 30 years continues, Crawford & Company has set up a Help Centre in Morpeth to assist homeowners who have experienced flood claims.
Market Update: Hurricane Isaac
As Hurricane Isaac attacks the Gulf Coast this week, Crawford & Company has already been mobilized and began implementing its preparation and response strategy last week.
Market Update: Oldham Explosion
Crawford & Company attended the affected area and visited policyholders in Oldham following a serious gas explosion. A dedicated team of adjusters will return again today to provide emergency assistance.
Market Update: Italian Earthquake
A 5.9 magnitude earthquake hit northern Italy in the early morning of Sunday 20/05/2012, followed by a significant seismic swarm with peaks of 4.9 magnitude aftershocks.
Market Update: Severe Flooding in Fiji
Heavy flooding has hit Nadi and surrounding areas in the western region of Fiji, which is expected to worsen in the next few days as a cyclone passes through.
Market Update: Australian Floods
Crawford & Company in Australia has mobilised its team and activated its catastrophe plan as a result of flooding and heavy rainfall which has affected the NSW Riverina, NSW Central West and northern Victoria. Thousands of residents have been evacuated.
Weather Update: Storms
As stormy weather continues to sweep across the UK, adjusters from Crawford & Company have reported that extreme conditions in Scotland are causing the most concern for policyholders and insurers.